Delivery Services

Here at loyalparts we offer a number of delivery services, please refer to the appropriate section for further information.

We have a number of premium services if you would like to upgrade

Delivery Service* Description Please Note Price
Economy Within 2 – 4 Working Days
(07:00 – 22:00hrs)
Weekdays Only
(only applies to orders placed before 4pm)
*Free on orders over ৳5500, else ৳100
Super Saver 48 Hour Delivery 2 Working Days
(07:00 – 22:20hrs)
Weekdays Only
(only applies to orders placed before 4pm)
70 BDT
Premium Next Day Next Working Day
(07:00 – 22:00hrs)
Weekdays Only
(only applies to orders placed before 4pm)
*Availability may be limited on certain days, or due to Stock, weather, local events, or traffic.
100 BDT
Same Day Delivery Same Day
(08:00 – 22:00hrs)
Weekdays Only
Same-Day Delivery is available for 7000 BDT per order without a Prime membership. Select the delivery option at checkout. To get your items by 10 p.m. the same day, order in the morning, typically before 1 p.m. noon. See program terms & details. *Availability may be limited on certain days, or due to Stock, weather, local events, or traffic.
*Free on orders over ৳10,000, else ৳100 &  ৳150
Oversized Items 2 Working Days
(07:00 – 19:30hrs)
Weekdays Only
(only applies to orders placed before 3pm)
550 BDT*
PLEASE NOTE: Orders placed after 4pm, will be processed the following day, adding 1 working day to the delivery service. When selecting ‘Next Working Day’ – Orders placed after 4pm on a Thursday, will be delivered on the next working day which is the following Monday. For orders placed on a non working day (Saturday or Sunday) please add 1 working day to your delivery date.

You will have the option on checkout to upgrade your delivery to one of these services: Next working day delivery excludes items which are not marked as in-stock.

** Free Delivery is not available for Over-Sized parcels, such as Exhausts, Radiators & Headlamps – For details on these items please see the ‘Oversized Items’ section below.

If your item is Over-Weight (Over 20kgs) or you are located in a remote area you may incur an additional charge. If this is the case the cost will be automatically calculated by our system at the checkout phase.

Due to the volume of economy deliveries, please allow a full 7 working days before contacting our customer service center.  All delivery times are approximate and can be delayed due to circumstances out side of our control.

No deliveries will be made on Fridays or Bank/ Public Holidays.

Delivery timescales will vary for items which are not marked as in-stock.

Our Click & Collect service is FREE from our all Branches.

Click & Collect is easy way to check the stock, latest price and reserve products at your local Loyal Parts branch. Click & Collect is available for all products and if in stock at your selected branch, items will be available for immediate collection and held until the end of the next working day.

What if my selected branch does not have stock?

Don’t worry, if the product(s) you require can be sourced by the branch locally, you can order the product(s) to your local branch for a collection at a later day.

To Reserve your products, simply choose Click & Collect as checkout method and enter your postcode. Our system will than check the latest stock at your nearest branches and if items are in stock you can reserve them immediately. Alternatively, if the items are not in stock, our system will offer you a later collection date, if available. Once you submit the form, you will receive e-mail containing your proof of reservation and reference number. Do not forget to bring your confirmation email with you when you visit our branch to collect your order.

At loyalparts we offer Same Day Delivery making it even easier and convenient to order your products. Every one of our same day delivery orders are hand packed and delivered from our all local branches which covers over 98%* of the BD’s population.

What’s more you can rest assured that with 05 years of delivery experience, your order is in safe hands. That’s just one of the many reasons our customers have rated us as ‘good to excellent’ on quality, choice and service.

To order your products for Same Day Delivery, simply choose “BD Delivery” as delivery method and enter your postcode. Our system will then check the latest stock at your nearest branch and shows the Same Day Delivery availability.

Place your order before 3pm and your order will be delivered by 6pm.

Same Day Delivery is FREE for orders over 5000, otherwise we have a standard delivery rate of 100.

Free delivery and Next day delivery services are not available for orders to International countries and some out of area postcodes in the BD. A surcharge of 250BDT may be applied for deliveries to these areas.

A guide to the list of surcharge postcodes can be found here
Some areas incur additional time for delivery and 100BDT delivery charge, these postcodes and the estimated delivery times are available here

Due to the size of these parts, we employ specialist delivery service. We offer premium delivery for these parts and it takes one to two working days for your items to get delivered. Unfortunately, there is no free delivery available for large exhaust parts and radiators & other oversized items. Our basket automatically calculates best delivery price and transit time depending upon the delivery postcode. Please note that it may take up to five working days for parts to get delivered to Northern Ireland and offshore islands.

No deliveries will be made on Fridays or Bank/Public Holidays.

Delivery timescales will vary for items which are not marked as in-stock.

Extra special care is taken with the handling of Body Panels. Each Body Panel is inspected and quality assured before they leave our warehouse.
With this extra care, we utilise our special network of drivers to deliver to most areas of the BD and aim to delivery within 5 working days. You can check if your area is covered by our delivery network by contacting our customer services on +8801673717786 or email custservice@loyalparts.com.
Alternatively, you can also collect your Body Panel order at your nearest branch using our click and collect service.

No deliveries will be made on Friday/Saturday or Bank/Public Holidays.

Delivery timescales will vary for items which are not marked as in-stock.timescales will vary for items which are not marked as in-stock.

Bank/ Public Holidays

No deliveries can be made on Bank/ Public Holidays. Any deliveries scheduled to arrive on a Bank/Public Holiday will be delivered the following working day. In addition, our warehouse is closed on Bank/ Public Holidays so orders placed on a Bank/ Public Holiday will not be despatched until the following working day.

Stock indication

Here at Loyal Parts we use a stock indication system on our web site which informs you if we have the selected item in stock or if it is a special order item.

Stock indication status shown on our website is updated every 24hrs and actual stock at our warehouse may vary to that shown on the site (for example, where other orders are received before your order can be processed). Should you order an item where this has occurred we will send you an e-mail advising you of the changed status.

In stock

Products displayed as being ‘in stock’, means we have good stock levels at our Mail Order Warehouse and are available for immediate despatch in our normal delivery timescales.

Available to order

Parts displayed as being ‘Available to Order’ are not in stock at Mail Order Warehouse, but are in stock at our National Distribution Centre and are available to order, where this is the case we give an approximate estimated time of despatched to you underneath.

Dispatched in 24Hrs – The product is available from our Central Distribution Centre and the usual estimated time of despatched to you within is 24hrs.

Up to 7 days – The product is normally held within our Central Distribution Centre but is temporarily out of stock. Stock is due in from the supplier and the estimated time of despatched to you is within 7 days.

Up to 14 days – The product is normally held within our warehouse but is temporarily out of stock. Stock is due in from the supplier and the estimated time of despatched to you is within 14 days.

Up to 28 days – The product needs to be specially ordered from our suppliers, which may also be overseas. We will endeavourendeavourendeavour to get these types of products to you within 28 days.

Out of stock

Products displayed as being ‘Out of Stock’ are normally held within our National Distribution Centre but are temporarily Out of Stock. Stock is due in from the supplier but we do not have an estimated date of arrival.

Products that are not available at point of order

In some cases you may find that an item you wish to purchase as part of your order is not available. At this point you have two options:

  • Place the order on hold until all items are available and deliver your order all at once
  • Ship available items at point of order and send the unavailable item(s) separately when it becomes available, however this method may incur separate shipping charges for each item despatched.

More about delivery

If you order products with different status e.g. an item that is in stock and a product with a delivery date of 21 days, then we will deliver all items when we have all of the goods in stock unless otherwise instructed. Should you wish us to ship items to you as they become available we may impose additional shipping charges.

In the unlikely event of your product being lost or damaged in transit, claims must be made in writing. In the case of non-delivery, please wait 10 days in case it has been delayed. Damaged goods must be retained in case we need to arrange for inspection.

Please ensure you are available to sign for your parcel as this will not be left without a signature. If you are not there to receive your delivery, please follow the instructions on the card that will be left to rearrange your delivery.

Once your parcel has been attempted for delivery twice and a third has been unsuccessful a 3rd attempt has been made we reserve the right to levy an additional charge to re-arrange a further delivery. Any additional instructions to the carrier must be agreed by Loyal Parts.

All delivery costs Exclude VAT at the current rate and are per order, regardless of the number of boxes.

Specialist Products:

Certain products have restrictions or special conditions as to the carriage of them.


Our couriers are only able to supply batteries to certain postcodes. To check if we can deliver to your postcode, you can use the postcode checker on any battery page, or in the checkout.

Batteries are supplied in specially designed boxes, which carry the relevant legal, and health and safety markings. Please ensure the box is not damaged in any way upon opening the box, as any returns need to be sent back in the original box. If the box is not available, any batteries must be returned in an equivalent box. Loyal Parts can supply a box at a cost of 250BDT

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